Track Order or Refund Status

Complete the form below to check your order status and track your refund.

Save and print your New Chapter order details to keep your Order ID and Date of Purchase on hand as your proof of purchase. For further questions or support, please contact us at 800-543-7279 to speak to a Customer Service Representative.

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Order Details

Order ID:

Purchase Store:

Purchase Date:

Order Status:

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TRACKING INFORMATION

Tracking Number:

REFUND INFORMATION

Refund Issue Date:

Refund Amount:

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